Effective Date: [Insert Date, e.g., 12 December 2025]
1. Introduction
Budget Stores Ug (“we,” “us,” “our”) operates the e-commerce website https://budgetstoresug.com from Kampala, Uganda. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit or make a purchase from our website. By using our site, you consent to the practices described in this policy, which is formulated in accordance with Uganda’s Data Protection and Privacy Act, 2019 and its Regulations.
2. Information We Collect
We collect information you provide directly and data collected automatically.
2.1. Information You Provide:
When you create an account, place an order, or contact our support, you voluntarily provide us with personal data. This includes:
- Required Information: Username, first name, last name, phone number, email address, and delivery/physical address.
- Transactional Information: Details of purchases you make, including payment information. Note: We do not store full credit card numbers or bank account details on our servers; these are processed by our secure third-party payment partners.
2.2. Information Collected Automatically:
When you visit our site, we automatically collect certain “Device Information”. This may include:
- Your IP address, browser type, operating system, and time zone.
- Information about your interaction with our site (e.g., pages viewed, products browsed, referring website).
- This data is collected through technologies like cookies and log files. For more details, see our Cookie Policy.
3. How We Use Your Personal Information
We use your information for the following purposes:
- To Fulfill Your Orders: Processing payments, arranging shipping, and providing order confirmations.
- To Communicate With You: Sending transaction updates, responding to customer service requests, and providing information about our products or services (you may opt-out of marketing communications).
- To Improve Our Site: Analyzing how customers use our website to screen for potential risk and fraud and to improve our offerings.
- To Comply with Legal Obligations: As required by Ugandan law.
4. Sharing Your Personal Information
We share your personal data with third parties only as necessary to provide our services:
- Service Providers: We engage trusted companies to perform functions like payment processing, order delivery, and website analytics (e.g., Google Analytics). They access only the data needed for their tasks.
- Legal Compliance: We may disclose information if required by law, such as to comply with a court order or similar legal process.
- Business Transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction.
5. Data Security and Retention
- Security: We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction, as required by the Data Protection and Privacy Act. This includes secure servers and encryption for sensitive data.
- Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we keep order records for financial reporting and warranty purposes.
6. Your Rights (Data Subject Rights)
Under Uganda’s Data Protection and Privacy Act, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to certain legal exceptions.
- Object to or restrict our processing of your data.
To exercise these rights, please contact us using the details in Section 10.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.
8. International Transfers
Your data is primarily stored and processed within Uganda. If we ever need to transfer your data outside Uganda, we will ensure adequate protections are in place as mandated by law.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with a revised “Effective Date.” We encourage you to review this page regularly.
10. Contact Us
For questions about this Privacy Policy, to exercise your data rights, or to lodge a complaint, please contact us at:
- Data Controller: Budget Stores Ug
- Address: Nateete, Kampala
- Email: privacy@budgetstoresug.com